Privacy Policy

PoolSitter ("we," "us," or "our") operates at gopoolsitter.com and provides professional pool cleaning and maintenance services in the Dallas, TX area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you voluntarily provide when you:

• Fill out our contact or consultation request form
• Call or text us directly
• Email us
• Sign up to receive communications from us

This information may include your name, phone number, email address, home address or ZIP code, and details about your pool or service needs.

We also automatically collect limited technical data such as your browser type, IP address, and pages visited through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Schedule and deliver pool cleaning and maintenance services
• Send you appointment reminders, service updates, and follow-ups
• Send promotional offers and company news (with your consent)
• Send SMS/text messages if you have opted in (see SMS Terms & Conditions)
• Improve our website and services
• Comply with legal obligations

3. SMS / Text Message Communications

If you opt in to receive SMS messages from PoolSitter, your mobile phone number will be used solely to send you service-related messages and, where you have consented, promotional content. Your phone number will not be shared with third parties for their marketing purposes.

You may opt out at any time by replying STOP to any text message. For full details, please review our SMS Terms & Conditions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools that help us operate our website or deliver services (e.g., our contact form processor, email platform). These providers are contractually obligated to keep your data confidential.
• Legal requirements: If required to do so by law or in response to valid legal process.
• Business transfer: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies will not affect your ability to use our site.

6. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Business: PoolSitter
• Location: Dallas, TX
• Email: hello@gopoolsitter.com
• Website: gopoolsitter.com